EU General Data Protection Regulation (GDPR)
California Online Privacy Protection Act
Sciera is in compliance with the California Online Privacy Protection Act.
Collection, Use, and Protection of Information
What information do we collect?
Provided Personal Information is typically collected when you register on our website or subscribe to our products or services. Such information may include, but not be limited to, your name, e-mail address, business name, business address, and payment information.
What do we use your information for?
Provided Personal Information may be used in one of the following ways:
- To improve customer service – In the context of customer support Provided Personal Information helps us to more effectively respond to your customer service requests.
- To process transactions – Provided Personal Information is used to process payment and other transactions required to provide the Sciera product or service.
- To send periodic emails – The email address you provide may be used to send you information and updates pertaining to your usage, in addition to receiving occasional company news, updates, and related product or service information.
How do we protect Provided Personal Information?
We implement a variety of security measures to maintain the safety of Provided Personal Information. All supplied payment information is securely processed and stored by our payment provider. No payment information is processed or stored on Sciera systems. If you have any questions about the security of Provided Personal Information, you can contact us at firstname.lastname@example.org.
Some cookies are essential for Sciera products and services to function properly. You may opt out of non-essential cookies used for advertising purposes by Sciera or many of Sciera’s third party advertising partners by visiting either:
What other data do we collect?
As is true of most Websites/Services, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We will retain Provided Personal Information as needed to provide you services. Even if you close your account with Sciera, we will still retain and use Provided Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. However, we will identify your account in our database as “cancelled” or “closed”.
Sharing of Information
Do we share any Provided Personal Information with outside parties?
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may also disclose your Provided Personal Information to other third parties with your prior consent. We may share Provided Personal Information with companies that provide services to help us with our business activities such as offering customer service or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us.
Disclosure of PII Required by Law
We may also disclose Provided Personal Information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
User Access and Control
Access, Correction and Deletion of Provided Personal Information
Upon request, Sciera will provide you with information about whether we hold any Provided Personal Information. You may access, correct or request deletion of Provided Personal Information by logging into your account or by contacting us at email@example.com. We commit to respond to your request in a timely manner.
When you register for an account, we will use your name and email address to send periodic emails to you that may be both promotional and transactional in nature. You may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org
Occasionally, at our discretion, we may include links to our merchant partners (third party products or services) on our Websites/Services. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Please contact us if you have questions or feedback about these third-party sites.
Terms and Conditions
Please also review the Terms and Conditions in our Master Service Agreement establishing the use, disclaimers, and limitations of liability governing the use of our Websites/Services.
Consent & Contacting Us
2839, Paces Ferry Road,
GA – 30339, USA